Effective date: 23/10/2025

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These Terms & Conditions ("Terms") govern your access to and use of THE ADMISSIONS ACADEMY LIMITED's websites, apps, and related services (collectively, the "Service"). By accessing or using the Service you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

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1. Who we are

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THE ADMISSIONS ACADEMY LIMITED, a company registered in England & Wales with registered office at 85 Great Portland Street, London, England, W1W 7LT ("we", "us", "our"). Contact: info@admissions-academy.com.

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2. Eligibility & accounts

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You must be 18 years or older to purchase paid services or enter a contract with us. If you are 16–17, you may use the Service and purchase services only with verifiable parental/guardian consent; in such cases the parent/guardian is the contracting party and responsible for payment and compliance. We do not permit student accounts for children under 13; learners under 13 may access services only through a parent/guardian account. Where required by law (including UK GDPR/EU GDPR and U.S. COPPA), we obtain parental consent for processing a child’s personal data. You must keep your login credentials secure and are responsible for activity on your account. We may suspend or terminate accounts that violate these Terms.

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3. Our role

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We provide educational content, tools and (where applicable) a platform to connect students with tutors. Unless expressly stated in a written contract, we do not employ tutors and are not a party to any tutoring engagement between a tutor and a student/parent. We do not guarantee grades, admissions offers, or academic outcomes.

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3A. Non‑circumvention, non‑solicitation & anti‑poaching

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Definitions. “Introduced” means that a tutor and a client/student (or their parent/guardian) become aware of each other or are put in contact through THE ADMISSIONS ACADEMY LIMITED, including via our website, email, messaging, referrals, or any other communication we facilitate. “Paid Education Services” means any paid tutoring, coaching, consulting, preparation, coursework support or similar educational services.

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Booking & payment through us. Where a tutor and a client/student have been Introduced by us, all Paid Education Services between those parties must be arranged, booked and paid through THE ADMISSIONS ACADEMY LIMITED (our platform or invoicing) unless we give prior written consent.

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No private arrangements. Tutors and clients/students (and their parents/guardians) agree not to contract privately with each other for Paid Education Services, and not to solicit, induce or encourage the other to bypass us, during the relationship and for 12 months after the later of: (a) the last session facilitated by us; or (b) the last contact we facilitated between the parties.

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Duty to notify. If you are contacted by the other party to arrange services privately, you must notify us promptly at info@admissions-academy.com.

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Remedies for breach. In addition to injunctive relief and other remedies available at law, if this clause is breached you agree that we may (a) invoice and recover our standard service fees that would have applied to the circumvented work; and (b) recover liquidated damages equal to 30% of the gross fees paid or payable for such services (or £2,000, whichever is higher) as a genuine pre‑estimate of our loss (including lost margin, administrative time, and loss of goodwill). You also agree to account to us for any profits you derived from the breach to the extent permitted by law, and to pay our reasonable costs of enforcement.

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Survival. This clause survives termination of these Terms.

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4. Bookings, pricing & payments

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Prices, features and availability may change at any time. Taxes may apply. Where paid services are offered, you agree to our Payment & Refund Policy (incorporated by reference). You authorise us and our payment providers to charge your selected payment method for any purchases.

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5. Cancellations & refunds

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Notice windows (UK local time).

• 48+ hours before the scheduled start time: Full refund to original payment method or full credit (your choice).

• 24–48 hours before the scheduled start time: 50% refund or 50% credit.

• Under 24 hours before the scheduled start time or no‑show: No refund (session chargeable in full).

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You may cancel or reschedule via your account portal or by emailing info@admissions-academy.com. Notice timestamps are based on our system logs (portal) or the time your email is received by our mail server.

Group classes & events.

• 48+ hours: full refund/credit for the seat.

• 24–48 hours: 50% refund/credit.

• Under 24 hours: non‑refundable. Transfers to a later cohort/event are at our reasonable discretion and subject to availability.

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Digital content. Downloadable materials and on‑demand recordings are non‑refundable once delivered, except where required by law.

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Tutor cancellations. If we or a tutor cancel a session within 24 hours of the scheduled start time, we will issue a full refund to your original payment method. If you prefer, you may instead choose a free reschedule/credit.

Statutory cooling‑off (UK/EU consumers). If you purchase at a distance, you have a 14‑day right to cancel most purchases. By booking a lesson to take place during that period, you request an immediate start and agree that (a) once a session is fully provided you lose the right to cancel for that session; and (b) if you cancel before completion, you will pay (or we may deduct) a proportionate amount for services already provided. Your statutory rights are not affected.

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Discretion. We may waive or vary this policy in cases of verified medical emergencies or other exceptional circumstances.

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6. Acceptable use

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You agree not to:

• breach any law, infringe third‑party rights, or act dishonestly;

• copy, reproduce, republish, upload, post, publicly display, translate, transmit, sell, rent, lease, loan, assign, sub‑license, distribute or exploit any part of the Service or its content except as expressly permitted by these Terms;

• use bots, scrapers, crawlers or similar tools to access the Service for any purpose without our prior written consent;

• attempt to bypass any access or usage limits; interfere with security or integrity; or introduce malware;

• misrepresent your identity, qualifications or affiliation, or engage in harassment, hate speech or other abusive behaviour; or

• use the Service to cheat, breach an institution’s academic‑integrity rules, or request/submit work that is intended to be presented as your own when it is not.

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7. Intellectual property (our content & brand)

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1. Ownership. All content on the Service—including lessons, questions, videos, documents, images, logos, trade names, trademarks, service marks, domain names, design, look and feel, compilation and underlying software (collectively, our "Content")—is owned by us or our licensors and is protected by copyright, trade mark and other laws worldwide.

2. Limited licence to you. We grant you a personal, revocable, non‑exclusive, non‑transferable licence to access and use the Service and to view our Content for your own personal, non‑commercial study while these Terms remain in force. No other rights are granted.

3. Prohibited uses. Without our prior written permission, you must not:

   • reproduce, distribute, modify, adapt, create derivative works from, translate, publicly display or perform, or otherwise exploit our Content or any portion of the Service;

   • use our names, logos, trade marks, or any confusingly similar marks, including in meta tags, ad keywords, domain names, social media handles, product names, or business names;

   • frame or deep‑link to pages, or scrape, harvest or mine data from the Service;

   • archive or build datasets from our Content, or use it to train or fine‑tune artificial‑intelligence or machine‑learning models;

   • remove, obscure or alter any copyright, trade mark or other proprietary notices.

4. User educational copies. You may download and print insubstantial extracts of learning materials solely for personal study, provided you keep all notices intact and do not share them publicly or commercially.

5. Enforcement & remedies. We actively enforce our IP rights. Unauthorised use may result in immediate suspension, takedown requests to hosts/marketplaces, and legal action seeking injunctive relief (including without bond where permitted), specific performance, delivery up of infringing materials, statutory damages (where available, e.g., 17 U.S.C. §504), and recovery of reasonable legal fees and costs to the maximum extent permitted by applicable law.

6. Trademark policy. You may not register, adopt, or use company names, logos, or marks confusingly similar to ours, including in domains or social handles. Do not suggest endorsement or partnership without written permission.

7. Repeat infringer policy. In appropriate circumstances we will terminate accounts of repeat infringers and remove material alleged to infringe third‑party rights.

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7B. Notice-and-takedown (UK/EU & other regions)

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Notice-and-takedown. Report alleged illegal content (including intellectual‑property infringement) to info@admissions-academy.com. Please include: (a) URLs to the material; (b) a description of the rights allegedly infringed; (c) your contact details; and (d) any supporting documentation. We will review and act expeditiously where required by law and may notify affected users where appropriate.

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8. User content & licence you give us

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If you upload, post or submit content ("User Content") you retain your rights in it, but you grant us a worldwide, royalty‑free, transferable, sublicensable licence to host, store, reproduce, modify (for formatting), publicly display and use that content to operate, improve and promote the Service. You warrant you have the rights to grant this licence and that your User Content complies with law and these Terms. We may remove content that we reasonably believe breaches these Terms.

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9. Feedback

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If you send ideas or suggestions ("Feedback"), you agree we may use them without restriction or compensation.

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10. Academic integrity & limits on help

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Our tutors and materials are intended to support learning. We prohibit producing or submitting on your behalf graded assignments, exams, coursework, personal statements or other work in violation of institutional rules. Outcome statements are illustrative only; results vary by student effort and circumstances.

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11. Third‑party services & links

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The Service may contain links to third‑party sites or use third‑party tools (e.g., video platforms, payments). We are not responsible for their content or practices. Your use of them is at your own risk and may be governed by their terms and privacy policies.

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12. Privacy

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We process personal data in accordance with our Privacy Policy and, where applicable, [Data Processing Addendum]. By using the Service you consent to such processing.

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12A. Marketing communications

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By using the Service, you acknowledge the following:

1. Service emails. We will send service, account and transactional messages necessary to provide the Service (e.g., booking confirmations, reminders, receipts, policy updates). These are not marketing and you cannot opt out of them while using the Service.

2. Marketing list. Where permitted by law—including with your explicit consent or under the UK/EU soft‑opt‑in for our own similar services—we will add you to our marketing mailing list. You can opt out at any time using the unsubscribe link in any message or by emailing info@admissions-academy.com. We will not require marketing consent as a condition of using the Service.

3. U.S. recipients. We comply with CAN‑SPAM, including clear sender identification, a physical address, and an easy one‑click unsubscribe.

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13. Disclaimers

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The Service and all Content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all warranties, whether express, implied or statutory, including non‑infringement, merchantability and fitness for a particular purpose. We do not warrant that the Service will be uninterrupted or error‑free. Nothing in these Terms affects rights that cannot be excluded or limited under mandatory consumer law (e.g., UK Consumer Rights Act 2015, EU Consumer Rights Directive, or U.S. state consumer protection statutes).

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14. Limitation of liability

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Nothing in these Terms limits liability that cannot be limited by law (e.g., fraud, death or personal injury caused by negligence). Subject to the foregoing, in no event will we be liable for: (a) any indirect, special, incidental, punitive or consequential loss; or (b) any loss of profits, revenue, goodwill, data, or business interruption. Our aggregate liability for all claims relating to the Service in any 12‑month period will not exceed £100.

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15. Indemnity

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You agree to indemnify and hold us (and our officers, employees and contractors) harmless from any claim or demand (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Service, or your violation of law or third‑party rights.

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16. Termination

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You may stop using the Service at any time. We may suspend or terminate your access (with or without notice) if we reasonably believe you have breached these Terms or to protect the Service or other users. On termination, your licence ends and you must stop using and destroy any copies of Content in your possession, except that Sections 7–9 and 12–21 survive. We may preserve information as required by law and disclose it in good faith to comply with legal process.

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17. Changes to the Service and to these Terms

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We may update the Service and these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (e.g., by posting the updated Terms and changing the effective date). Your continued use after changes take effect constitutes acceptance.

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18. Governing law, jurisdiction & international users

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1. Primary governing law. These Terms and any non‑contractual obligations arising out of or in connection with them are governed by the laws of England & Wales, without regard to conflict‑of‑laws rules.

2. Mandatory consumer rights preserved. If you are a consumer resident in the UK, EU/EEA, Switzerland, or another jurisdiction with mandatory consumer protections, those protections apply in your home country and, where required by law, proceedings may be brought in your local courts.

3. Business users & non‑consumer disputes. For non‑consumer disputes, you and we submit to the exclusive jurisdiction of the courts of England & Wales.

4. U.S. users—arbitration & class‑action waiver. If you are located in the United States and are not a consumer with non‑waivable rights, disputes will be resolved by binding individual arbitration administered by JAMS under its rules, with the Federal Arbitration Act governing interpretation and enforcement. No class actions or representative proceedings. Either party may bring an individual claim in small‑claims court with jurisdiction over the claim instead of arbitration. Unless you and we agree otherwise, the arbitration will be conducted remotely by video/teleconference; if an in‑person hearing is required, it will take place in the U.S. county (or parish) of your residence. Each side bears its own attorneys’ fees and costs, and arbitrator/administrative fees will be allocated as required by JAMS rules and applicable law. You may opt out within 30 days of accepting these Terms by emailing info@admissions-academy.com with your account email and a clear statement of opt‑out.

5. Equitable relief. Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction for actual or threatened misuse of IP or the Service.

6. Export controls & sanctions. You represent you are not subject to sanctions and will not access or use the Service in violation of UK, EU, or U.S. export control and sanctions laws.

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19. Complaints, consumer information & ADR

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We aim to resolve concerns quickly. Contact info@admissions-academy.com. If we cannot resolve a dispute, UK/EU residents may be able to use an approved alternative dispute resolution (ADR) provider or the EU ODR platform. California users may reach the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or (800) 952‑5210.

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20. Miscellaneous

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Entire agreement: These Terms constitute the entire agreement between you and us regarding the Service.

 

Severability: If any provision is unenforceable, it will be replaced with a valid term that best reflects the original intent; the remainder continues in effect.

 

No waiver: Failure to enforce a provision is not a waiver.

 

Assignment: You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition or asset sale.

 

Force majeure: We are not responsible for delays or failures caused by events beyond our reasonable control.

 

Interpretation :Headings are for convenience only.

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Jurisdiction‑ready IP warning (plain language): Our brand and learning materials are protected worldwide. You can use them only for your personal study. You may not copy, repost, redistribute, scrape, train AI on, or build competing services with our materials without written permission. We enforce our rights in all jurisdictions and seek injunctive relief and damages where allowed.